FAQ for Schools
We are here to help you get started benefiting from CarpooltoSchool as quickly and seamlessly as possible. Please read through our FAQ’s. If you have additional questions, please feel free to Live Chat with us at the bottom of the screen or call us at 1-800-514-3808.
[kleo_button title=”See Our” style=”default” type=”app” title_alt=”PRICING” icon=”ok-circled2″ tooltip_position=”left” tooltip_action=”hover” a href=”https://www.carpooltoschool.com/pricing/”][/kleo_feature_item][kleo_feature_item title=”HOW DO PARENTS FIND A CARPOOL?” icon=”group”]Once parents create a profile on your school’s CarpooltoSchool site, they can find a match based on the number of miles away from their home and the type of pool they are looking for. CarpooltoSchool matches participating parents, even students, and faculty with others interested in forming a school pool. Users can send a request to join a school pool directly through our software. Should another parent accept, you can meet, exchange contact information and start an online dialogue about your school pool needs.[/kleo_feature_item][kleo_feature_item title=”IS THE PLATFORM SECURE?” icon=”lock”]Yes, CarpooltoSchool was built with security in mind. First, we take every precaution to ensure your information is safe and private. Second, parents, even students and faculty, are approved by the school administrator to ensure that their matches come from within your own school community.[/kleo_feature_item][kleo_feature_item title=”DOES IT REALLY WORK?” icon=”cog”]Yes! Schools in CarpooltoSchool network see immediate results. Parents now are relieved of the frustration of managing emails, spreadsheets, or list serves. All the hard work is done for them! Schools also can demonstrate to prospective or incoming families just how easy it is to find a carpool, bikepool, or even walkpool![/kleo_feature_item][kleo_feature_item title=”IS IT EASY TO USE FOR SCHOOLS?” icon=”user-add”]Yes. Administrators approve all users, can post school events and review carpools using our easy-to-use interface. CarpooltoSchool notifies the administrator once every 24 hours of new users awaiting their approval. In this way, a secure community is then managed by administrators. We take care of customer support via the Live Chat on your school’s CarpooltoSchool site, a dedicated email, or, of course, by calling 1-800-514-3808.[/kleo_feature_item][kleo_feature_item title=”DO YOU PROVIDE SCHEDULING & CALENDARING? ” icon=”calendar”]Yes! CarpooltoSchool offers an easy to use interface to schedule one-time and recurring school pools. Your users can set their notifications to send e-mail or text messages to alert them of users close by and even when it’s their turn to drive![/kleo_feature_item][kleo_feature_item title=”GETTING THE WORD OUT” icon=”megaphone”]Better to reach your parents online or handing them a postcard? CarpooltoSchool offers schools a variety of marketing tools that will help get the word out to your school community and quickly on-board parents. We offer digital posters, printed postcards and posters, web tools for your school’s website and e-mail and newsletter content for Back to School and other e-mail campaigns you run.[/kleo_feature_item][/kleo_grid]